01Blood supply to the injury.
Tendons heal slowly because they're starved of blood flow. The treatment works on restoring the supply line that repair depends on.
Months in. You've tried everything. And your injury still isn't fixed?
Precision Recovery Medicine.
Modern, non-surgical treatment for tissue and muscle recovery.
- AHPRA-registered doctors
- No lock-in, no obligation
The evidence base
If the standard pathway didn't work for you, you're the rule, not the exception.
For a stubborn injury, not getting better on standard treatment is common. Here's what the research shows.
Check your eligibility
0%
of tennis-elbow patients had their pain return within six weeks of a cortisone injection.
Bisset et al. · BMJ 2006
1 in 4
people with Achilles tendinopathy still have symptoms ten years on.
10-year follow-up data · Br J Sports Med review 2022
0%
of perimenopausal women experience musculoskeletal pain.
Meta-analysis · 16 studies · n=5,836 · 2020
0×
older adults build muscle far less readily from the same protein as the young.
Wall et al. · PLOS One 2015
0%
of Australians live with a chronic musculoskeletal condition, close to one in three.
AIHW · 2022 ABS National Health Survey
Sound familiar?
A few of the things we hear when patients first come to us.
If any of this sounds like you, you're in the right place.
“My Achilles. Third time.”
“Front of the knee, every time I load it. Two physios, no change.”
“Can't sleep on that side. It settles for a while, then it's back.”
“I've stopped trying to fix it. I just train around it now.”
“They keep calling it bursitis. I'm 48, and it started without any injury.”
“Cortisone in the elbow. Brilliant for a month, then back to square one.”
“The ACL's repaired. A year on, that leg's still the weak one.”
“Surgery's the next step. I'd rather not, if there's another option.”
Where we focus
Everything you've already tried treated the symptom. We go after what's actually driving it.
A stubborn soft-tissue or connective-tissue injury is usually a repair that's stalled, for reasons that can be measured and worked on. Whether it's a tendon, muscle, ligament or wound that's slow to close, your doctor's clinical approach focuses on these 3 areas.
02The repair that's stalled.
The rebuild stops part-finished. We work on restarting it to lay down the proper, aligned tissue that is needed for injury repair.
03Inflammation that won't budge.
A stuck injury sits in a low-grade inflammatory loop that never settles. The plan works on breaking the cycle so healing can finish.
Our approach
A VitalYOU plan works alongside what you've already tried.
The physio loaded it. The cortisone calmed it. Rest waited it out. But you want to get back to doing what you love.
Here's how a VitalYOU treatment differs, and can work alongside the things you're already doing.
VitalYOUStandard pathway
Goes after why the repair has stalled
A doctor leads the medical part of it
A blood panel that checks for hidden inflammation and other healing blocks
Foundations + Supplements + Prescribing* toolset
Medical treatment on top of the rehab you're doing
Supports active recovery
*Prescribing, where it's warranted. If clinically indicated, your doctor can prescribe medications to aid your recovery including compounded therapeutics where applicable.
What we're really treating
Our treatment doesn't aim to manage the injury.We help the body finish the repair so you can get back to what you love to do.
Your plan
What Precision Recovery Treatment includes.
No two plans are the same. Each is built around your specific situation, and may work across 3 layers.
Why we can't name medications here. Under Australian Therapeutic Goods regulations, we can't name specific medications on this page. Treatment options are discussed only once you've completed a consultation with a VitalYOU practitioner and been approved for treatment.
Practical Recovery Guidance
- Evidence-based advice you can start using today: how to move, rest, sleep and eat to help your body heal.
- The supplements and therapies worth knowing about.
- How to tell when an injury needs more than self-care.
Targeted Practitioner-Grade Supplements
- Every plan starts here: a core treatment layer grounded in current tissue-repair research.
- Your doctor shapes the specifics around your injury and presentation.
- Can be compounded as part of the plan to address your unique situation.
Prescription Medication
- Where clinically indicated, your doctor can prescribe medication to work alongside the supplement plan.
- This may include compounded therapeutic medication.
- Compounded with our pharmacy partner, to Australian standards.
How it works
Getting started is simple.
Five quick steps, one fixed price. Includes your blood work, your doctor consultation, and a personal plan built around your results.
Step by step
Confirm your eligibility.
Tell us about your history and any relevant information (your injury, how long, and what you've tried) so we can confirm you're eligible for treatment. Takes less than 5 minutes.
Book your consultation.
Once your eligibility is confirmed, schedule a meeting with your preferred doctor 5–7 days ahead, enough time for your bloods and for us to review the results.
Get your blood work done.
15 minutes at a centre near you. We'll connect you to over 4,000 locations to choose from nationwide. No GP referral. Your results are with us in 1–2 days.
Meet your doctor.
A 15-minute consult. Your doctor will have already studied your in-take data and blood work. A focused conversation on the right treatment for you, discuss your options. Set the plan.
That's it. Your treatment. Shipped.
No chasing a script around pharmacies. We ship it from our compounding pharmacy straight to your door. About 10 business days.
The science behind your plan
The thinking behind your plan, built by Dr Simon Jones.
Emergency & RetrievalFACEMAHPRA-registered
Simon designed VitalYOU's recovery programme, the bloods it looks at and the clinical logic behind it. His background is emergency and retrieval medicine, the sharp end of injury, and his focus is the metabolic and inflammatory side of how the body recovers. Your consult is with one of our AHPRA-registered doctors, who makes their own clinical decisions about your care.
“Most people with a stubborn injury have never had anyone ask why their body hasn't finished healing it. That's the question this approach is built around.”Meet your doctors
Protocol architect · VitalYOU · BSc (Neuroscience), MBBS, MRCS, FACEM
Clinical governance
Every protocol, independently reviewed.
Reviewed by our Medical Director before it reaches you. Fortnightly case reviews across the team.
5
AHPRA-registered doctors
100k+
consultations across our doctors' careers
Your care team
Is this right for you?
Not every injury is one we can help.
Some injuries need surgery or imaging first. We'll tell you if yours is one of them. The two-minute check reads your situation and sorts you to the right path before you pay for anything.
Two minutesNo payment to checkAn honest answer
The two-minute check reads your case and sorts you to one path.
Wrong programme for what you wantWe'll point you to the right one.
Condition we don't treatWe'll explain why, and where to go.
Needs investigation firstYour GP, before anything new.
Right for precision recoveryWe build your plan.
Your path
Precision Recovery Medicine, done properly.
Data Informed
Your injury history and a precision blood panel, read together so we start with the full picture.
Doctor Built
Australian AHPRA-registered doctors build your plan to address your unique needs.
Convenience First
Video consults at flexible times and everything you need delivered to your door.
Clinical Excellence
Rigorous medical governance and vetted pharmacy partners, a standard we won't compromise.
Stop managing the injury. Start with what's driving it.
Got Questions?
We have the answers
Why do I need bloods for an injury?
+Most people never have bloods taken for an injury, so this is a fair thing to ask. We're not testing the injury itself. We're looking at the things around it that affect healing. The bloods do two jobs. One is safety, so your doctor knows what they recommend is right for your body. The other is to check for things like ongoing inflammation which can affect how an injury recovers and don't show up on a scan.
How is this different from the physio or specialist I've already seen?
+Physio, rehab and imaging deal with the mechanical side of an injury, load, movement, structural factors. This looks at the biological side, what your bloods show about how your body is recovering. A doctor reviews your results and your history and builds a plan around what they find. It's meant to work alongside the care you've already had, not replace it.
Will this work for my injury, and what if I'm not a good fit?
+It depends on what's driving your situation. This is suited to soft-tissue and recovery problems that have stalled, where something biological may be affecting healing. It isn't the right path for injuries that need surgery or a structural repair. The intake asks a few questions up front for that reason, so you can find out whether it's a fit before you pay. You can also book a free call with a team member to discuss your situation.
Is this instead of surgery?
+It can be, for some people and some kinds of injury. Precision Recovery Medicine is a non-surgical option worth exploring, and when the problem is the right fit it can work well. It isn't a replacement for surgery where surgery is genuinely what you need. If your injury is structural, this isn't the right path, and the intake is designed to flag that before you pay.
Is the $295 all I pay, or does it keep going?
+The $295 is a one-off. It's the assessment and consultation and there's nothing you're locked into. If your doctor recommends a treatment plan after seeing your results, that's a separate decision you make with the full picture in front of you, priced separately. You won't be auto-charged for anything.
What's included in the $295?
+A blood panel that checks for safety and for things like inflammation that can affect recovery, a fifteen-minute telehealth consult with a fellow level AHPRA-registered doctor who has read your results before the call, and a clinical plan built around what your panel shows. That plan can include foundations, supplements, and prescription therapies where they're clinically indicated. The cost of any treatment your doctor prescribes sits outside the $295 and varies from person to person.
Do I need a GP referral, and how does it actually work?
+No referral needed, you can start directly. After you book, you will receive your pathology request form, you get your bloods done at a collection centre near you in about fifteen minutes, and your consult happens by telehealth, wherever you are in Australia.
How long until I know if it's working?
+Honestly, it varies, and we'd rather say that than give you a number we can't stand behind. Some people notice a change within a few weeks. For others it takes a few months. And for some it doesn't turn things around, usually where the problem isn't purely soft tissue, which isn't always easy to establish at the start. Your doctor will be straight with you about what your results suggest and whether this is likely to help.