Patient portal guide

Your health, on tap.

The VitalYOU portal puts your plan, results, orders and bookings in one place, ready whenever you are.

VitalYOU patient portal home screen for a fictional example patient, summarising their biological age and vitality score, latest order, consultation summary and next appointment — Example view. Your portal shows your own plan.

Your plan, explained

Everything your doctor prescribed and recommended, with their reasoning.

Results that make sense

Every marker classified, tracked over time.

Self-serve when it suits you

Reorder, rebook, download, without emailing and waiting.

01 · Sign in

No password to remember. Ever.

Your portal lives at my.vitalyou.com.au. There is nothing to install and nothing to forget: instead of a password, we email you a secure sign-in link.

Go to my.vitalyou.com.au
Enter the email address you use with VitalYOU
Tap the sign-in link we send you

Sign-in links are single use and expire after 24 hours. You can request a fresh one any time from the same page.

my.vitalyou.com.au

Portal sign-in screen on a phone, asking for an email address to send a sign-in link to

02 · Your treatments

Never wonder what the doctor meant.

The My Treatments screen lists everything your doctor prescribed and recommended for you, in plain language. Prescriptions sent to your phone as eScript tokens can be filled at any pharmacy, and compounded therapies where clinically indicated are supplied through VitalYOU. Each item sits alongside your doctor’s reasoning from your consultation, so the why is never lost.

My Treatments screen for a fictional example patient, listing prescription items sent to their phone and compounded items, each with the doctor’s reasoning — Example view. Your portal shows your own plan.

03 · Repeats and reorders

Never run out. Never guess.

Your treatments screen always knows where you stand: what your doctor has authorised, what you have already ordered, what is ready now, and when the next round unlocks. When something is ready, order it in two taps and pay for everything in one go.

Open My Treatments
See what is ready under each treatment
Add to cart. Done.

Compounding section of the treatments screen, showing what is on your script, what you have ordered and the date the next repeat unlocks — Example view. Your portal shows your own plan.

Portal cart screen with supplements and diagnostics reviewed together in one order summary and paid in a single checkout — Example view. Your portal shows your own plan.

04 · Blood results

Your bloods, classified, trended and explained.

Open Results and your most recent panel is already summarised: every marker classified as in range, suboptimal or out of range, with a trend for each marker over time and your biological age alongside. It is information to support the conversation with your doctor, never a diagnosis.

Results screen summarising a fictional example blood panel, with every marker classified as in range, suboptimal or out of range and a trend line alongside — Example view. Your portal shows your own plan.

05 · Orders

Everything you order, tracked to your door.

Compounded treatments are prepared for you after clinical review, then tracked through every stage with a tracking link once they ship. Supplement orders travel the same way, and your order history keeps every receipt alongside.

Orders screen showing a fictional example order on its way, with a delivery timeline, tracking link and order history — Example view. Your portal shows your own plan.

06 · Supplements

Recommendations that cite your results, not a catalogue.

When your doctor recommends a supplement, the recommendation carries the reason, written against your own values, and how it may support the goals in your plan. The Supplements tab in the shop keeps practitioner-grade products open to buy any time, and everything shares the same single cart as the rest of your plan.

Supplement recommendations for a fictional example patient, each carrying the doctor’s written reason citing the patient’s own results — Example view. Your portal shows your own plan.

07 · Tests and consults

Book a test or a consult in two taps.

Standalone diagnostics and follow-up consults are bookable inside the portal whenever you need them. Your results land in Results automatically, with reports kept in Documents.

Tests and consults screen listing bookable consultations, blood panels, scans and genetic tests, each with its price and a book button — Example view. Your portal shows your own plan.

08 · Appointments

Your next check-in, already sorted.

Momentum without the mental load. Booked follow-ups appear with their date and telehealth link, and you can reschedule from the same screen if life moves.

Appointments screen showing an upcoming telehealth follow-up with its date and doctor, above a past visit — Example view. Your portal shows your own plan.

09 · Education

Understand your treatments properly.

The Learn library is open to every patient from day one. Once your doctor prescribes a treatment, a guide written for that treatment opens up in the same place, before you pay, so you can decide with the full picture: what it is, how it works, and what your doctor intends it to do alongside the rest of your plan.

An opened treatment guide in the Education library, explaining what the treatment is, how it works and the clinical intent behind it — Example view. Your portal shows your own plan.

10 · Documents

Results, summaries and receipts, findable in seconds.

Every document your care generates lives on one screen: consultation summaries, doctor reports, blood results, receipts and consents, ready whenever you need them.

Documents screen with a consultation summary, a doctor report and downloadable receipts and result PDFs — Example view. Your portal shows your own plan.

11 · Support

A real team, behind the screen.

Stuck on anything, from a sign-in link to an order? Use Get help inside the portal, reply to any VitalYOU email, or write to us directly. A real person reads every message. support@vitalyou.com.au

Bookmark it once and everything above is a sign-in link away.

VitalYOU is a doctor-led telehealth service. The screens shown use a fictional example patient and doctor, and nothing here is a diagnosis or a promise of treatment.